Adult AI Content Compliance Terms
This Disclaimer applies to ZOOYA (the "Merchant") and governs the generation, availability and moderation of AI-generated adult content on the platform. ZOOYA permits limited text-only inputs for its AI features, but does not accept uploads of media, personal data, or third-party content. By using the platform, you acknowledge and agree to the terms set out below.
The Merchant allows users to submit text-only chat messages and fictional character descriptions solely to use the platform’s AI features. Users must not include or request the name, likeness, identity, voice, image, or other identifying information of any real person.
The Merchant does not accept uploads or submissions of images, videos, audio, files, personal photographs, identity documents, biometric data, voice samples, face images, or other third-party media. User text inputs are subject to the platform’s content controls and may be rejected or removed if they violate the Merchant’s policies.
The Merchant shall not allow its platform to generate, display, distribute, promote or make available any adult content that depicts, imitates, resembles, impersonates or is intended to represent a real person, including but not limited to celebrities, public figures, influencers, private individuals, former partners, customers, employees, or any identifiable person.
The Merchant shall prohibit the use of any real person’s name, image, likeness, voice, biometric characteristics, personal identity, social media profile, or other identifying features in connection with adult content generation.
The Merchant shall not generate, host, display, distribute, advertise, promote, sell, or otherwise make available any content that is illegal or otherwise violates applicable law, card scheme rules, acquirer requirements, or industry standards.
The following content is strictly prohibited:
The Merchant shall implement and maintain effective age-gating controls to prevent minors from accessing adult content or services.
The Merchant shall ensure that users are required to confirm that they are legally permitted to access adult content in their jurisdiction. Where required by applicable law, the Merchant shall implement enhanced age verification measures.
The Merchant shall not market, promote, or otherwise make adult content available to minors.
The Merchant shall implement reasonable and effective controls to prevent users from generating prohibited content through prompts, keywords, descriptions, roleplay settings, character profiles or other inputs.
The Merchant shall maintain appropriate moderation measures, including but not limited to:
The Merchant shall not market, advertise, tag, categorize, describe, optimize, promote or otherwise present its website or services in a manner that suggests or implies the availability of illegal, non-consensual, abusive, exploitative, minor-related, trafficking-related or otherwise prohibited adult content.
The Merchant shall not use prohibited terms, search terms, keywords, metadata, SEO terms, advertisements, thumbnails, titles or descriptions that imply child exploitation, non-consensual acts, coercion, abuse, trafficking or other illegal adult content.
The Merchant shall maintain a clear, accessible and effective complaint and takedown process that allows users, depicted persons, rights holders, regulators, acquirers, card schemes or other affected parties to report content that may be illegal, unauthorized, non-consensual or otherwise prohibited.
The Merchant shall review and resolve reported complaints within seven business days. Where a complaint indicates potential illegal content, non-consensual content, minor-related content, or other serious violation, the Merchant shall remove or disable access to such content immediately pending further review.
The Merchant shall provide a mechanism for any person who claims to be depicted, referenced, impersonated or otherwise affected by adult content on the Merchant’s platform to request removal of such content.
If the Merchant cannot establish that the content is lawful, authorized and compliant with applicable requirements, the Merchant shall remove the content with immediate effect.
For AI-generated content, the Merchant shall not reject a removal request solely on the basis that the content is synthetic, fictional, AI-generated or not based on an actual recording.
The Merchant shall maintain records of:
The Merchant shall provide such records, reports, explanations or supporting documentation to the acquirer, payment service provider, card scheme or relevant regulator upon request.
Where required by the acquirer, the Merchant shall provide monthly reports covering flagged content, complaints, takedown requests, actions taken and relevant URLs or content identifiers.
The Merchant shall maintain full control over its website, application, AI content generation system, content moderation process, user access controls and payment-related user journey.
Upon request, the Merchant shall provide temporary access credentials to the acquirer or card scheme for the purpose of reviewing website content, restricted content, paywalled areas, user flows and compliance controls.
The Merchant shall maintain and enforce policies prohibiting the use of its platform in any manner that promotes, facilitates or is connected to human trafficking, sex trafficking, child exploitation, coercion, abuse or unlawful sexual conduct.
The Merchant shall promptly investigate and escalate any suspected violation and cooperate with the acquirer, payment service provider, card scheme, regulator or law enforcement authority where required.
The Merchant acknowledges that any breach of these Adult AI Content Compliance Terms may result in immediate suspension or termination of payment processing services, withholding of settlement, enhanced monitoring, reporting to card schemes, or other actions required by the acquirer, payment service provider or applicable card scheme rules.